How We Work

A Simple Four-Step Process

Step 1: Informal Chat

At the very start we’ll arrange an informal chat (this can be over the phone) with you; we don’t want to presume we know what you want or how you’d like your business portrayed. We’ll listen to what you tell us, as well as offering suggestions of how we think things could be improved.

Step 2: Spring Clean

Once we’ve agreed how to take things forward and have all the necessary access we need, we’ll then start to really take a look at things. We’ll un-turn every stone and look in every dusty corner, giving everything a really good spring clean and making sure that it’s all as it should be for you. This will provide you with really strong foundations that we can then build on, helping achieve the best possible results from the very start.

Step 3: Ongoing Support

We’ll then work with you to deliver everything we’ve agreed. We pride ourselves on building great relationships with the people wework with– so much so that many often become friends.

We’lltreat your business as if it’s ourown: putting the utmost care and attention into everything that we do for you. If it’s important to you, then it’s important to ustoo. We want you to be happy and to tell everyone how fantastic The Content Expert is!

Step 4: Results

It’s no good just having usdo things for you, you want to know what it’sachieved. We’ll regularly monitor progress and report ourfindings to you, keeping you in the loop at all times. Not only does this help you to see what’s going on, but it also helps us to review how well things are working for you and to refine things to make them work even better, where possible!